Our return policy spans a period of 3 days from the date of your purchase. After this time frame, we're unable to offer refunds or exchanges.
For a return to be eligible, the item must be unused and in its original condition and packaging.
Certain items are exempt from returns, including perishable goods like food and flowers, as well as intimate or sanitary products, hazardous materials, and flammable substances. Additionally, gift cards, downloadable software, and some health and personal care items cannot be returned.
To process a return, you'll need to provide a receipt or proof of purchase. Please refrain from sending your purchase back to the manufacturer.
Partial refunds may be considered under specific circumstances, such as for books showing signs of use, opened media like CDs or DVDs, items damaged beyond our error, or returns made more than 30 days after delivery.
Refunds are issued upon receipt and inspection of the returned item. You'll receive an email notification regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a designated timeframe.
If a refund is delayed or not received, please check with your bank or credit card company before contacting us.
Sale items are only eligible for refunds at regular price; sale items are non-refundable.
Exchanges are available for defective or damaged items only.
For gifts, if the item was marked as a gift during purchase and directly shipped to you, you'll receive a gift credit upon return. Otherwise, the refund will be issued to the original purchaser.
You'll be responsible for shipping costs for returning items, and these costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for items valued over ₹ 4000, as we can't guarantee receipt of returned items.
Specific return address and instructions will be provided upon request.